Privacy Policy
Last Updated: March 1, 2026
Welcome to AddaLive ("we", "us", or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
By using AddaLive, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our app.
Age Requirement: AddaLive is intended for users aged 18 years and older. We do not knowingly collect data from anyone under 18. If you are under 18, please do not use this app.
1. Information We Collect
A. Information You Provide Directly
- Account Registration: Email address, username, display name, date of birth, and gender when you create an account.
- Profile Information: Profile photo, bio, and other details you choose to add.
- User Content: Audio streams, voice recordings during live sessions, text messages, comments, and chat content.
- Payment Information: When you purchase virtual coins or diamonds, we process payments through authorized payment providers. We do not store full credit card numbers.
B. Information Collected Automatically
- Device Information: Hardware model, operating system version, unique device identifiers, mobile network information, and IP address.
- Usage Data: Features used, time and duration of sessions, interactions with other users, virtual currency transactions, and gifting activity.
- Log Data: Error logs, crash reports, and performance data to improve app stability.
C. Device Permissions We Request
- Microphone (Required): Used exclusively for live audio streaming and voice chat.
- Camera (Optional): Used for capturing and uploading profile photos.
- Storage / Media (Optional): Used to upload profile pictures or save content to your device.
- Internet: Required to connect to our servers and deliver all app features.
- Notifications (Optional): Used to send alerts about activity in your rooms and followed hosts.
2. How We Use Your Information
- To create and manage your account and profile.
- To operate and deliver live audio streaming features.
- To process virtual currency (coins and diamonds) transactions and gifts.
- To personalize content and recommendations.
- To facilitate communication between users.
- To enforce our Terms of Service and Community Guidelines.
- To detect, investigate, and prevent fraud, abuse, and security incidents.
- To analyze usage trends and improve app performance and features.
- To send service notifications.
- To comply with applicable laws and legal obligations.
3. Virtual Currency & In-App Purchases
- Virtual currency has no real-world monetary value and cannot be exchanged for real money.
- All purchases are final and non-refundable, except where required by applicable law.
- We use secure, third-party payment processors. Your payment card details are not stored on our servers.
- Transaction records are retained for legal and financial compliance purposes.
4. Third-Party Services & SDKs
5. Data Sharing & Disclosure
We do not sell your personal information. We may share data in these limited circumstances:
- Service Providers: Trusted vendors who process data on our behalf under strict confidentiality.
- Other Users: Your username, profile photo, and public activity are visible to other users by design.
- Legal Requirements: When required by law, court order, or government authority.
- Safety: To protect the rights, property, or safety of AddaLive, our users, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Retention
- Account data is kept until you delete your account.
- Transaction records are retained for a minimum of 5 years for financial and legal compliance.
- Chat messages and live session data may be retained for up to 90 days for safety and moderation review.
- After account deletion, some data may be retained in anonymized or aggregated form.
7. Account Deletion
You can permanently delete your account and associated data at any time:
After deletion, your profile, content, and personal data will be removed within 30 days, except where retention is required by law.
8. Your Rights
- Access: Request a copy of the data we hold about you.
- Correction: Request that we correct inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Portability: Request your data in a structured, machine-readable format.
- Objection: Object to processing of your data for certain purposes.
To exercise these rights, contact us at support@addalive.com.
9. Children's Privacy
AddaLive is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that a child under 18 has provided us with personal information, we will promptly delete such information. Contact us at support@addalive.com.
10. Data Security
- All data transmitted between the app and our servers is encrypted using TLS/HTTPS.
- Passwords are stored using industry-standard one-way hashing.
- Access to personal data is restricted to authorized personnel only.
- We perform regular security audits and vulnerability assessments.
11. International Data Transfers
AddaLive operates globally. Your information may be transferred to and processed in countries other than the country in which you reside. By using AddaLive, you consent to the transfer of your information to these countries.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date and providing a prominent notice within the app. Your continued use of AddaLive after changes constitutes acceptance of the updated policy.
13. Contact Us